Lifeline Ballarat manager Sharon Knight said it was not unusual for feelings of anxiety, depression, hopelessness and frustration to resurface on the anniversary of a major disaster.

"Anniversary dates of traumatic events can trigger emotional responses and it is so important that people pick up the telephone and talk to someone," Ms Knight said. "People contacting us have been incredibly distressed, feeling lost, helpless and powerless.

"As the trauma comes back they are finding they have difficulty coping with day-to-day life."

Five Lifeline Ballarat telephone volunteers were also part of the bushfire's response and recovery team, joining Gippsland's Lifeline team to support people affected by the Churchill-Jeeralang fires.

"Our volunteers saw first-hand the absolute devastation of the fires, but also experienced the amazing resilience and generosity of communities who band together to support and assist each other in times of crisis."

One of the volunteers said they assessed and supported bushfire victims as they came into recovery centres, as well as helping them through appointments with agencies such as Centrelink.

"It was really rewarding but it did take quite a bit of debriefing afterwards," the volunteer said.

Ms Knight said anyone affected by tomorrow's anniversary should seek help.

"I would encourage anyone who is experiencing any difficulties in relation to the bushfires, whether they have been affected directly or indirectly, to get on the phone and call Lifeline on 13 11 14."