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 Ballarat pizza shop plea after salmonella scare 

Ballarat pizza shop plea after salmonella scare

11 Jan, 2012 10:31 PM
THE owner of a Ballarat pizza shop that was closed down after a salmonella outbreak has appealed to his customers for support as health authorities continue investigations.

Rizzo’s in Eureka Street was open for business last night after The Courier broke the story of widespread food poisoning over Christmas.

The outlet can today be named after the Victorian Health Department officially released details of the pizzeria yesterday afternoon while praising the shop’s owner for his co-operation.

The owner, who declined to be named, said he and his staff were shocked by the incident, with the number of confirmed and possible salmonella cases officially lifted to 19.

Investigations are continuing into whether the death of an elderly man on December 30 is connected to the outbreak.

Additionally, the actual number of sick people may be higher, with at least one customer saying that she, her husband and a friend became unwell but their doctor did not recommend blood tests.

Acting chief health officer Rosemary Lester said her department was now investigating a regional egg supplier.

Dr Lester said the outbreak appeared not to have been a result of poor hygiene or cleanliness at the shop.

“This is something that can happen to anyone if eggs are not carefully selected, cooked or handled,” she said.

Dr Lester said the incident may have occurred because of an increased thickness of the pizza crust and topping, which contained egg, without the required increase in oven temperature.

She said the quality of eggs supplied to the shop was under investigation.

Rizzo’s owner said he was hopeful the business, which has been running 21 years, would continue to trade.

“We were all shocked ... we didn’t know how it happened or why,” he said.

“We have done everything the Health Department has asked of us, we’ve changed our procedures, we changed our egg supplier and we have done whatever they said.

“The shop is back open. They asked us to close and we did. They asked us to do a major cleaning and we did, and we have undertaken regular cleaning procedures.

“I want our customers to support us because we’ve been open for 21 years and this has never happened before.”

The owner said he had purchased the business seven months ago and had worked as a pizza delivery driver before that.

The shop was closed by the Health Department for almost a week last month, only the second closure ordered by the department in Victoria for 2011.

Customer Matthew Campbell, 27, said he became violently ill for 14 days after eating a pizza from the shop on December 19.

He said he lost eight kilograms and sought medical attention at the Ballarat Base Hospital on Christmas Day.

“It was the sickest I have ever been,” Mr Campbell said.

Another customer, who declined to be named, said she, her husband and a friend all became ill after eating at the shop. Their doctor did not undertake a blood test or stool sample.

“I understand it may not be the fault of the shop but I wouldn’t go back there,” the woman said.

A Health Department spokesman said a general alert was not issued because of the specific nature of the salmonella.

“The shop was closed down as soon as we pinpointed the problem,” the spokesman said.

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comments


Date: Newest first | Oldest first
Hardly a restaurant is it ?

Its not the tidiest eatery around, thats for sure and is one reason why I dont go there anymore.

It could do with a facelift and paint job.

Posted by I.M.H.O., 11/01/2012 11:36:38 PM, on The Ballarat Courier
whatever the excuse, if the permises were up to scratch , an isolated incident no doubt.But 19 cases , come on .

Never ever ever go back here , excuses are like backs- everyone's got one.And I'm running a million miles away with my back turned to this place

Posted by austy, 11/01/2012 11:52:41 PM, on The Ballarat Courier
If you enter the food business you are responsible for people health if they eat your food. Undercooked eggs on pizza is always a problem from this and several other pizzerias in Ballarat. I hope they have all learned a valuable lesson from it. Sadly it took the good health of several people to re-learn this lesson.
Posted by WhyNot, 12/01/2012 6:10:10 AM, on The Ballarat Courier
This shop has been subject to disgusting stories for years. Result is I have not eaten from there since I was in my teens and never will.
Posted by Ball, 12/01/2012 6:22:39 AM, on The Ballarat Courier
Ohh lets get all the simpletons back on here today telling us to close down the shop and run them out of town...

Most of you would have never run a business of any sort and obviously have no idea of what can happen when suppliers are involved.

This place will now be the cleanest and have the best pizza in town to try to get business back id suggest.

Posted by mick, 12/01/2012 6:59:41 AM, on The Ballarat Courier
Service has always been excellent, food had always been very tasty and affordable. Can't blame the business when the supplier may have been responsible. The staff do a great job with some of the customers who arrive without enough money and still want a pizza or feed. If the Health Department gives the okay to reopen then what do customers(or ex customers) want? Free pizza is given away every now and again as a part of standard practise at this locally owned and operated business.
Posted by Support local owned businesses, 12/01/2012 7:42:01 AM, on The Ballarat Courier
dont blame till you know all facts this could have happen to pizzahut dominoes what would you do then you can have the cleaniest of business but if it is due to the suppliers it really isnt the business fault
Posted by pizzalover, 12/01/2012 8:41:18 AM, on The Ballarat Courier
Fact is, you haven't been opened for 21 years, your using the name for wanting support. You have only had it for 7 months. Atrocious figures in my book.

What grabs my attention is this line from the story "They asked us to do a major cleaning and we did". You should never be asked to do this, so this tells me, either bad reporting, or, this shop is very very unclean. Either way, I hope the owner and staff have learnt from this experience and can get it back up to scratch. Good luck, I think you'll need it.

Posted by Micro-biologist, 12/01/2012 8:46:46 AM, on The Ballarat Courier
Who said it was due to suppliers ? Making excuses for poor practices already ? This is what happens when you under cook eggs as stated by the health authorities.
Posted by Robbo, 12/01/2012 8:49:49 AM, on The Ballarat Courier
I don't think the blame can be put on their "supplier". If it was, why was the business told to close and clean their premises?
Posted by shutitdown, 12/01/2012 9:04:56 AM, on The Ballarat Courier
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SICK: Matthew Campbell says he was sick for two weeks after eating a pizza from the shop. Picture: Justin Whitelock
SICK: Matthew Campbell says he was sick for two weeks after eating a pizza from the shop. Picture: Justin Whitelock
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