CBA client still waiting for information pack

By James Eyers
Updated October 13 2014 - 10:08am, first published 9:27am
CBA will not reveal how many clients have registered for the claim.  Photo: Nic Walker
CBA will not reveal how many clients have registered for the claim. Photo: Nic Walker

Former clients of the disgraced financial planning arm of the Commonwealth Bank of Australia are still waiting to receive basic information about how to make a claim, 13 weeks after CEO Ian Narev pledged he was "truly sorry" for the scandal and had "listened carefully" to concerns the bank wasn't dealing with it seriously.

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