A Ballarat East aged care home has twice failed to meet specialised nursing care standards.
Eureka Village Hostel was issued a notice of non-compliance by the Australian Aged Care Quality Agency and remains non-compliant, the federal Department of Health confirmed.
The notice came following a mid-accreditation review for the Ballarat Health Services-owned facility, which is accredited until September 2019. The service has until August 10 to become compliant, during which time it will be monitored by the federal quality agency.
BHS aged operations executive director Jodie Cranham said the review “highlighted gaps” in the facility’s medication stock management and documentation.
Ms Cranham said she was confident Eureka Village Hostel would meet the agency’s deadline.
“Due to a delay in the delivery of insulin, one resident’s insulin injection was delayed. However, their hypoglycaemic episode was managed in consultation with their GP and within clinically appropriate guidelines, which do not require the use of insulin,” she said.
“BHS is confident the care provided was not compromised.”
Health Workers Union assistant secretary David Eden said the BHS board should “look more closely” at how the facility was being run.
“It is unusual for an aged care provider to be pulled up on this breach and I'm sure if there was a broader review of the compliance across BHS there would be no other issues,” he said.
The non-compliance is in relation to to specialised nursing care, which requires management to demonstrate that residents needs in that area are identified and met by appropriately qualified staff, according to federal government guidelines.
I think the board needs to look more closely at how this place is being run.Health Workers Union's David Eden