The Albert Street Centrelink customer service centre in Ballarat Central will close next month, with a new centre to open at the former Masters building in Wendouree.
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The new centre, on Learmonth Road, will open on Monday, December 13, according to a Services Australia media release.
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It will combine all Centrelink and Medicare services, as well as "support" from the National Disability Insurance Agency and the Department of Veterans' Affairs.
The Albert Street centre will be fully closed to the public from that date - it's not yet known what will happen at that building, which is not owned by Services Australia.
Last year, Services Australia moved its call centre from Gillies Street to the Learmonth Road site, as a massive redevelopment continued - this year, a new medical centre and childcare centre have opened at the site, among other businesses.
Services Australia general manager Hank Jongen said the new site will provide a "contemporary environment with state-of-the-art facilities".
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"Many Services Australia staff are already working from the Wendouree site and staff from the Albert Street Service Centre will be joining them at the new precinct site," Mr Jongen said in a statement.
"Bringing these staff and services together in one place will allow for greater collaboration and support between staff which will in turn mean an improved customer experience for Ballarat residents."
He added as well as "ample" parking at the site, it will be close to the Wendouree train station and its bus connections.
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