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EARLIER this year, Mazda Australia recognised its 16 best performing dealers with the prestigious master dealer excellence award for delivering the highest standards across a range of competitive categories.
The annual Mazda master dealer awards recognise dealers for their exceptional performance throughout the past year in a number of key areas, including customer satisfaction, dealership facilities, achievement of business targets and compliance with Mazda business standards. Among those awarded was Ballarat Mazda, who for the seventh time in the past ten years, was recognised for their business excellence and outstanding results.
Managing Director Justin Kroussoratis said it was great recognition for his entire team at Ballarat Mazda. “To be recognised once was a huge thrill for our dealership, but to earn a seventh title really is testament to the commitment of high standards our business strives to deliver.
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“The award of Mazda Master Dealer signifies to our peers, the community and customers that we have been judged by exhaustive assessment of Mazda Dealership business activities to have reached a standard of excellence, putting us at the top of our profession, not just in Victoria, but nationally.
“This means that customers can expect excellent customer service at Ballarat Mazda, whether buying a vehicle or servicing their current vehicle.
“Our focus will always remain that Ballarat Mazda customers experience the best possible levels of service”. Of the 16 winners in 2015, six were based regionally with the remaining 10 located in metropolitan areas.