Frank Ford Travel has welcomed travel consultant Penny Shields to their team. Penny (pictured above, third from the right) is a fun-loving, energetic person who thrives on giving the best customer service. She has been in the travel industry for more than 20 years and loves getting out of bed each day to go to work, where she helps send Frank Ford Travel’s clients away on amazing adventures.
Travel is in Penny’s blood and she finds seeing her clients smile and talk about their experiences incredibly rewarding.
“It’s a special feeling to be part of my clients’ lives,” she says. “From booking their first tour through Europe, to helping plan their honeymoon in the Maldives, and creating an itinerary for their first family holiday to Fiji, it’s a beautiful thing to be part of.”
If you’d love Penny to help plan your next adventure, why not book a Frank Ford Travel trip to central Italy, departing July 2019 and led by Ballarat’s own Italian touring duo, Marco and Katri Pagliaro. The holiday will uncover Italy’s hidden gems, meeting the local people, soaking up the scenery, and wining and dining on authentic Italian produce.
Closer to home, Cooke’s Great Escape Tours is hosting a trip to Kangaroo Island, where holidaymakers will follow the road less travelled and discover unique wildlife and breathtaking scenery. It’s exclusive to Frank Ford Travel and departs October 2019. For more information, visit fftravel.com.au.